All test material purchases by a buyer on TestuNow are deemed to be final and cancellation or refund request by the buyer will not be accepted once the confirmation of their subscriptions or login details for online access to test material etc are disclosed/dispatched to the buyer.
TestuNow reserves the sole rights to decide its own discretion to consider any cancellation/refund request on case to case basis and the company is under no obligation to provide a refund except where it deems appropriate
Please include your order number/subscription details (sent to you via email after your order) and do tell us why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our products and quality of service.
TestuNow reserves the right to cancel any subscription without any prior notification to the buyer, which may be due to technical fault, at the request of buyer or seller, circumstances beyond the control of the company. Under such circumstances all refunds, if eligible, will be processed within reasonable period of time of receiving cancellation request and mode of refund would be same through which the original transaction was done.